2022 to See Rise in Adoption of Chatbots, Hiring in Data Analytics, Growth of FinTech | Article by Mr. Ankit Agarwal Managing Director, Alankit Ltd. | Alankit.com
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2022 to See Rise in Adoption of Chatbots Hiring in Data Analytics Growth of FinTech

MD Article September 2022 Sep 08, 2022

2022 has seen a growth in the high demands in tech sectors like IT, Financial Services, Banking, and Insurance (BFSI). AI and machine learning have witnessed paramount growth; credit goes to the rapid tech adoption across industries and the rise of tech-enabled sectors such as BFSI and IT, with a significant increase in the demand for related roles.

The future of work is location-agnostic and hybrid, with increased skilling initiatives being undertaken by both employers and employees. Further, leading tech-enabled industries such as IT, fintech, BFSI, and crypto will continue to flourish with talent demand spikes.

Chatbots are expected to empower customer support services to enhance customer engagement. As a result, more and more organisations are adopting chatbots, which are empowering about 45 percent of organisations customer support services in 2022. As per many forecasts, by 2025, the rapidly expanding Indian FinTech market is expected to become the third largest market in the world. In other words, it is noted that the future holds increased digitisation and digital adoption opportunities across the industry, with a positive outlook for talent demand in the sector.

The most in-demand roles in 2022 revolve around Big Data Analytics. It owes to the fact that data science, cloud computing, and machine learning roles have prominently captured most of the e-recruitment market. Consequently, the demand for skilled manpower or professionals adept in digital skills is likely to witness a surge in industries such as BFSI and new sectors such as crypto.

The future holds increased digitisation and digital adoption opportunities across the industry, with a positive outlook for talent demand in the sector. In addition, the need for skilling and up-skilling reached a new high, with an increasing number of recruiters on the hunt for skilled professionals, in the wake of the Great Shuffle and the employment crisis in India.

About The Author
Ankit Agarwal Managing Director Alankit Limited

Mr. Ankit Agarwal, the Managing Director of Alankit Limited, is a qualified Chartered Accountant and an Associate Member of the Institute of Chartered Accountants of India. Mr. Ankit has an exceptional track record in the field of Finance, Accounting, Process Enhancement, Liaising, and Coordination, as well as Research activities.

Under his leadership, Alankit has become a globally recognised organisation. With more than 13 years of experience as a market analyst and visionary entrepreneur, Mr. Ankit has led business operations across multiple sectors, from high Tech to Government and Fintech sectors.

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